{"vendor":{"name":"Acme Supplies SRL","address":"Rue de la Loi 100, 1040 Brussels, Belgium","contact_email":"renewals@acme-supplies.be"},"customer":{"name":"Dupont & Fils SAS","account_id":"ACM-CUST-2026-0418"},"current_contract":{"reference":"ACM-FRM-2026-041","start_date":"2026-04-02","end_date":"2027-04-01","annual_value":198400.0,"currency":"EUR"},"renewal_offer":{"new_term_start":"2027-04-02","new_term_end":"2028-04-01","new_annual_value":204748.8,"currency":"EUR","notes":"Prices are indexed on the Eurostat HICP (base Dec 2025) published in February 2027, capped at +4.5% per Section 6.2 of the master agreement. Volume tiers, delivery windows, SLA targets and payment terms remain unchanged. The updated pricing sheet is attached as Annex A."},"price_change_pct":3.2,"value_delivered_in_period":"Between April 2026 and March 2027, Acme delivered 14 820 line-items across 1 486 orders to Dupont & Fils' three French DCs. Average OTIF was 98.3%, portal availability 99.94%, and the managed-services desk handled 317 tickets with a median resolution time of 42 minutes. Two joint initiatives (the SAP cXML integration go-live and the carbon-footprint reduction project) were delivered on time and under budget, contributing to an estimated € 68 000 in process savings for Dupont & Fils over the period.","customer_responses_required_by":"2027-02-15","next_steps":["Acknowledge receipt of this renewal notice by email to renewals@acme-supplies.be before 15 February 2027.","If the renewal terms are accepted as-is, counter-sign the attached Annex A (indexation schedule) and return it to your Account Manager.","If terms require negotiation, schedule a renewal review with Sophie Leclerc (sophie.leclerc@acme-supplies.be) by 31 January 2027.","If you intend not to renew, serve written notice before the contractual notice deadline of 31 December 2026 per Section 12.4 of the master agreement."],"signatory":{"name":"Marc Verhaeghe","title":"Director, Customer Operations","date":"2026-12-10"}}