{"reference":"FRAN-ACME-GENT-2026","effective_date":"2026-06-01","franchisor":{"legal_name":"Acme Supplies SRL","address":"Rue de la Loi 100, 1040 Brussels, Belgium","registration_number":"BE0123456789","vat_id":"BE0123456789","representative_name":"Isabelle Durand","representative_role":"Managing Director","contact_email":"franchise@acme-supplies.be"},"franchisee":{"legal_name":"De Smet Office Hub BV","address":"Kouter 27, 9000 Gent, Belgium","registration_number":"BE0789012345","vat_id":"BE0789012345","representative_name":"Katrien De Smet","representative_role":"Zaakvoerder","contact_email":"katrien@desmethub.be"},"franchise_concept_summary":"Acme Office Hub is a membership-based shared workspace and B2B office-supplies pick-up point concept targeted at SMEs in Flemish and Brussels cities. Each Hub operates under the Acme Office Hub brand, offers a curated catalogue of Acme Supplies' product range for same-day pick-up, and provides flexible meeting-room rentals, printing / scanning services, and a community programme for member SMEs. The concept includes a proprietary Acme-developed operating system (booking, inventory, loyalty), a brand manual, a supplier and pricing framework, and ongoing operational support from the Franchisor.","territory":{"type":"protected","geographic_scope":"The municipality of Ghent (Gent) and a 5 km radius around the Franchised Location at Kouter 27, 9000 Gent. The Franchisor shall not operate or license another Acme Office Hub within this radius during the term, but this does not constitute an exclusive territory in the sense of Art. 4(b)(i) Reg. (EU) 2022/720; passive sales into the Territory by other franchisees and the Franchisor's online channel remain permitted."},"term":{"initial_years":7,"renewal_years_optional":7},"fees":{"initial_fee":35000.0,"currency":"EUR","ongoing_royalty_pct":6.0,"marketing_fund_pct":2.0,"renewal_fee":10000.0},"training_and_support_summary":"Initial training programme of 4 weeks at Acme HQ in Brussels (operations, Hub OS, brand, community, supply chain) for the Franchisee and up to 2 key employees, followed by a 2-week on-site opening support mission. Ongoing: quarterly regional review, access to the Franchisee intranet with updated SOPs and training modules, a dedicated Franchise Business Manager, and an annual 3-day franchise convention (attendance required). Advanced training modules and refresher sessions are provided at least twice per year.","brand_standards_obligations":["Operate the Hub in strict compliance with the Acme Office Hub Brand Manual v3.2 (and any subsequent version notified in writing).","Use exclusively the Acme-approved signage, fit-out specifications, staff uniforms and digital assets at the Hub.","Maintain minimum opening hours of Monday–Friday 08:00–19:00 and Saturday 10:00–17:00, with seasonal adjustments approved in writing by the Franchisor.","Stock the full 'Core 400' SKU list at all times, representing the most-demanded office-supply items, and achieve an average ≥ 95% availability on those SKUs measured over each quarter.","Use exclusively the Acme Hub Operating System (bookings, inventory, membership) and permit read-only integration with Acme's central reporting.","Participate in all mandatory national marketing campaigns (at least 4 per year) using Franchisor-approved creatives.","Pass the semi-annual Franchisor Hub Audit with a score of at least 80/100; remedy any audit finding within the timeframe notified (typically 30 days for material items, 10 days for critical items)."],"performance_targets_optional":[{"kpi":"Paid memberships","target":"≥ 120 active members by end of Year 1; ≥ 220 by end of Year 2","period":"2027-05-31 / 2028-05-31"},{"kpi":"Net turnover","target":"≥ EUR 420,000 in Year 1; ≥ EUR 680,000 in Year 2","period":"Hub fiscal year"},{"kpi":"Member NPS","target":"≥ 40 rolling 90-day","period":"Every quarter"}],"renewal_terms":"Subject to the Franchisee (i) not being in material breach at the end of the initial term, (ii) having passed the previous four (4) Hub Audits with a score of at least 80/100, (iii) agreeing to the then-current form of Franchise Agreement (which may differ from this Agreement in respects necessary to keep the system current), (iv) paying the renewal fee, and (v) completing any refurbishment reasonably required to bring the Hub up to the then-current brand standards, the Franchisee may renew for one further 7-year term on written notice given at least 12 months before the end of the initial term.","transfer_restrictions":"The Franchisee may not assign, transfer, encumber or sublicense this Agreement or any interest in the Hub (including a transfer of a majority of the shares of the Franchisee entity), other than by operation of succession law, without the Franchisor's prior written consent. The Franchisor may withhold consent on reasonable grounds (including: the proposed transferee's financial strength, operational experience and brand fit). The Franchisor shall have a right of first refusal to purchase the Hub on the same terms as any bona fide third-party offer.","termination_provisions":"The Franchisor may terminate immediately on (i) repeated material breach of the Brand Manual after notice, (ii) misuse of Franchisor IP or failure to pay fees when due and after 15 days' cure notice, (iii) the Franchisee's insolvency, judicial reorganisation, or winding-up, or (iv) conviction of the Franchisee or a key individual of an offence involving dishonesty or brand-damaging conduct. The Franchisee may terminate immediately on the Franchisor's material failure to provide the training and support set out in this Agreement, not cured within 60 days.","post_term_obligations":["Immediately cease all use of the Acme Office Hub brand, trademarks and trade dress, and remove or cover all signage, digital assets and branded materials within 30 days of termination.","De-identify the Hub premises and cease operating any business that could be confused with an Acme Office Hub in the Territory for a period of 12 months, to the extent enforceable under applicable law.","Return or destroy all Franchisor-owned materials, training manuals and confidential information.","Transfer ownership of any Hub-specific social media profiles, domain names and digital channels to the Franchisor.","Cooperate in good faith with the Franchisor's transition to a successor operator or the Franchisor itself."],"governing_law":"The laws of Belgium, with exclusive jurisdiction of the Dutch-speaking commercial courts of Ghent. The Franchisee acknowledges receipt, at least one (1) month before signature, of the Pre-contractual Information Document required under Book X, Title 2 of the Belgian Code of Economic Law (formerly loi du 19 décembre 2005).","signatories":[{"party":"franchisor","name":"Isabelle Durand","role":"Managing Director, Acme Supplies SRL","date":"2026-05-15","place":"Brussels"},{"party":"franchisee","name":"Katrien De Smet","role":"Zaakvoerder, De Smet Office Hub BV","date":"2026-05-16","place":"Gent"}]}