{"entity":"Acme Supplies SRL","system_name":"Warehouse Management System (WMS) --- Brussels DC","version":"1.0 (Production)","planned_go_live":"2026-11-15","as_of":"2026-11-05","go_no_go_checkpoint":"2026-11-10","business_owner":{"name":"Karim El Houari","title":"Head of Operations"},"tech_owner":{"name":"Paolo Bianchi","title":"IT Lead"},"items":[{"id":"T-01","category":"technical","item":"Production environment provisioned and hardened per security baseline.","owner":"Paolo Bianchi","due":"2026-10-25","status":"ready"},{"id":"T-02","category":"technical","item":"All integrations (Sage, DHL, PostNL, DPD, GLS) passing end-to-end smoke tests in production.","owner":"Paolo Bianchi","due":"2026-11-06","status":"in_progress"},{"id":"T-03","category":"technical","item":"Master data migrated and reconciled with zero count deltas.","owner":"Anouk Jansen","due":"2026-11-05","status":"ready"},{"id":"T-04","category":"technical","item":"Full backup and point-in-time recovery test executed successfully.","owner":"Paolo Bianchi","due":"2026-11-07","status":"in_progress"},{"id":"T-05","category":"technical","item":"Monitoring, alerting and on-call rota in place for WMS services.","owner":"Elena Rossi","due":"2026-11-08","status":"in_progress"},{"id":"T-06","category":"technical","item":"Penetration test findings remediated to low/accepted risk only.","owner":"CISO","due":"2026-11-04","status":"ready"},{"id":"T-07","category":"technical","item":"Performance baseline met under simulated peak load (1.3x Q4 forecast).","owner":"Paolo Bianchi","due":"2026-11-06","status":"blocked"},{"id":"O-01","category":"operational","item":"All 42 warehouse operators trained to level 2 with competency sign-off.","owner":"Lisa Nguyen","due":"2026-11-08","status":"in_progress"},{"id":"O-02","category":"operational","item":"Day-1 shift roster confirmed; cut-over team nominated and briefed.","owner":"Mark De Vos","due":"2026-11-10","status":"ready"},{"id":"O-03","category":"operational","item":"UAT sign-off captured and defect backlog at zero critical/high.","owner":"Karim El Houari","due":"2026-10-15","status":"ready"},{"id":"O-04","category":"operational","item":"Hypercare command centre set up, with rota and decision-rights matrix.","owner":"Sophie Dubois","due":"2026-11-12","status":"in_progress"},{"id":"O-05","category":"operational","item":"Day-of playbook printed and reviewed with the cut-over team.","owner":"Sophie Dubois","due":"2026-11-13","status":"not_started"},{"id":"O-06","category":"operational","item":"Finance month-end close aligned with cut-over window; posting freeze communicated.","owner":"Marie Laurent","due":"2026-11-10","status":"ready"},{"id":"O-07","category":"operational","item":"Run-state support model signed off; tickets can be raised on day 1.","owner":"Elena Rossi","due":"2026-11-12","status":"in_progress"},{"id":"C-01","category":"comms","item":"Internal go-live memo distributed (all staff).","owner":"Sophie Dubois","due":"2026-11-10","status":"ready"},{"id":"C-02","category":"comms","item":"Key customer A notified of cut-over window in writing.","owner":"Account Manager A","due":"2026-10-28","status":"ready"},{"id":"C-03","category":"comms","item":"Carrier partners (DHL, PostNL, DPD, GLS) notified of the cut-over slot.","owner":"Paolo Bianchi","due":"2026-11-07","status":"in_progress"},{"id":"C-04","category":"comms","item":"Works Council informed in writing; any new concerns triaged.","owner":"Thomas Peeters","due":"2026-11-03","status":"ready"},{"id":"C-05","category":"comms","item":"Press / external messaging held --- no external release until post-cut-over.","owner":"Head of Marketing","due":"2026-11-16","status":"waived"},{"id":"R-01","category":"rollback","item":"Roll-back plan documented and tested (revert to legacy WMS within 4 hours).","owner":"Paolo Bianchi","due":"2026-11-05","status":"ready"},{"id":"R-02","category":"rollback","item":"Go/no-go thresholds defined and signed off (data integrity, throughput, incident volume).","owner":"Sophie Dubois","due":"2026-11-05","status":"ready"},{"id":"R-03","category":"rollback","item":"Roll-back decision rights and escalation chain agreed and published.","owner":"Thibault Moreau","due":"2026-11-08","status":"in_progress"},{"id":"R-04","category":"rollback","item":"Customer SLA impact of a roll-back assessed and communicated to legal and the account team.","owner":"Marie Laurent","due":"2026-11-08","status":"in_progress"}],"blocking_notes":["T-07 (performance baseline) is currently blocked by an ERP API latency spike observed on 4 November. Paolo Bianchi is working with the ERP vendor; resolution expected by 9 November. If not resolved by 10 November, the go-live moves to 22 November per the fall-back plan."],"decision":{"outcome":"conditional_go","date":"2026-11-10","rationale":"All critical readiness items are green or on clear path to green by 14 November. Performance baseline under load (T-07) is a conditional item; we proceed subject to mitigation being demonstrated in the dress-rehearsal on 11 November.","conditions":"Go is confirmed only if (1) T-07 passes the dress-rehearsal at >= 1.2x forecast load, (2) O-01 reaches 100% before 13 November, and (3) O-05 is completed before 14 November end-of-day. Any miss triggers the fall-back date of 22 November 2026."},"signatories":[{"role":"Sponsor","name":"Thibault Moreau","title":"Managing Director"},{"role":"Business owner","name":"Karim El Houari","title":"Head of Operations"},{"role":"Technology owner","name":"Elena Rossi","title":"Head of IT"},{"role":"Programme manager","name":"Sophie Dubois","title":"Programme Manager"},{"role":"Finance","name":"Marie Laurent","title":"Head of Finance"}]}